Frequently Asked Questions
Orders & Shipping
Shady Boy™ is only sold online through our website.
Orders are processed and shipped from Vancouver, BC Canada.
Orders placed outside of Canada are subject to duties, customs, and value added taxes that aren't reflected in our prices.
All Shady Boy™ products are sold online through our website.
Shipping generally takes 1 - 2 weeks but can take longer depending on stock and shipping location.
Warranty & Returns
Please note, all sales are final.
Since there are no moving parts, the warranty covers workmanship only and it does not cover any damage caused due to excessive rain and winds, mishandling, etc.
All Awnings are susceptible to damage from wind and should never be left deployed when you are away from the vehicle. If a thunderstorm or other windy weather is imminent, stow your awning until the wind calms down.
The awning is designed to withstand "moderate" wind and rain.
The fabric is water resistant and you will not get wet under it.
Our main colors are silver/black or silver/blue, where the top is silver and has a heat reflective coating and the underside is either black or blue. We also carry various other colors that can be ordered at an additional cost.
Our STEALTH SERIES awnings come with a black anodized cover.
Our heavy duty brackets are made out of stainless steel and can be mounted onto almost any vehicle, RV, or camper.
Our fabric is very durable and if well taken care of, can last for many years.
To clean the Shady Boy™ awning use warm water and liquid dish soap. Don't use chemical cleaners or bleach! You could damage the awning.
Absolutely! Our brackets are made custom to your camper or vehicle and can be mounted onto almost any material.
Installation of Shady Boy™ awnings is extremely easy with basic tools. Please refer to this video for installation instructions.
Yes! In most cases, we provide screws nuts and bolts to mount the brackets to your trailer, camper or vehicle.
Yes! Email us at email@example.com and we can sort out replacement parts for you.